We want you to be happy with our products. Should you for any reason be unhappy with our delivered goods, you can return the unused product within 14 days after the arrival of the goods. Please follow the following instruction to return your purchased item.
- Please send us an Email to firstname.lastname@example.org to get your RMA number. Item shipped without an RMA number will be denied and return to you.
- Once we receive your return notification, we will send you an EMAIL with attached RMA label. Please print the RMA label and tape it on top of the shipping package. Please ship the return package to the address indicated on the RMA label.
- You can select the carrier of your choice, but in any case we kindly ask you to send us the tracking number of your return. We do not cover the shipping cost of the return.
- Once we receive the package and ensure that the item is in new condition with all hang tag and original packaging intact, we will refund the cost back to the same credit card used for purchasing the item.